Privacy Policy


The integrity of individuals and the protection of your personal data is important to us. This Privacy Policy was created in order for visitors of this website and any sub-sites hereof (together the “Site”) to better understand how information relating to them is processed by onQuality Deutschland GmbH (hereafter “onQuality” or “We”) in accordance with applicable laws. The Privacy Policy is not exhaustive, but contains certain fundamental privacy principles applied by us which we consider to be of particular importance.

This Privacy Policy was last revised on 01.01.2016. We may at any time and without notice change it, e.g. to keep it compliant with applicable laws. You should therefore read this Privacy Policy each time you intend to provide us with your personal data.

General privacy principles

Personal data and controller of personal data

Personal data comprises all information that directly or indirectly can be referred to a natural person who is alive, e.g. name, postal address, e-mail address and phone number. A controller of personal data is the natural or legal person who processes personal data and who decides why and how such data shall be processed.

onQuality Deutschland GmbH is the controller of personal data provided by you through this Site.

Collection of personal data

Personal data for which we are controller may be provided by you to us e.g. in the following situations:

  • As part of our sales efforts, we may collect and store data through online forms for contact purposes;
  • If you are a prospect customer, you may provide us with personal data through this Site or by other means;
  • You may provide us with personal data when you send us inquiries through this Site relating to our services or in relation to this Privacy Policy.

Use of personal data

onQuality is committed to protect any personal data you provide to us and to process your personal data in accordance with this Privacy Policy and applicable laws.

Personal data provided to onQuality may be used for the following purposes: provide you with requested information on our products and services; manage onQuality’s agreed obligations and rights towards you; administration; internal analysis to improve or more effectively tailor our Site, business or offerings generally; allow you access to agreed products and services; direct marketing; any other purpose you have consented to or which is allowed under applicable law. Your personal data may also be processed for additional purposes stated on any relevant part of the Site or otherwise in connection with the provision to us of your personal data. Your personal data may be combined with other information collected from you or third parties for the above purposes.

Disclosure and transfer of personal data

Personal data may be transferred to other companies within the onQuality group of companies. We may as a consequence of service agreements with third parties, also transfer personal data to such third parties who process personal data on behalf of onQuality. Such service agreement shall contain obligations for third parties to process data only in accordance with our instructions and to take appropriate measures to secure that the processing of the personal data is secure.

For any of the purposes described herein, personal data may be transferred to our affiliates and/or business partners within or outside the EU/EEA. Should any of the recipients reside in a country without adequate legal protection for personal data, we will make reasonable efforts to make the recipient adopt the principles described in this Privacy Policy.


Where it is required by applicable law or where we otherwise deem it appropriate, we will seek consent from you before we processes your personal data. Such consent may e.g. be obtained by asking you to accept processing of your personal data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy and/or other terms and conditions stated in connection with the collection of your personal data, please do not provide personal data to us. We reserve the rights not to provide you certain products or services should you choose not to provide required personal data.

Withdrawal of consent

You are at all times entitled to withdraw your consent to process personal data that you have provided to us. In such case we will not process your personal data based on consent any more.

You are entitled to request that we shall not process your personal data for direct marketing purposes.

Contact details for withdrawal of consent and/or for request that we shall not process your personal data for direct marketing purposes are set out below.

Right to information and rectification of personal data

We will take reasonable measures to rectify, block or erase personal data that it is shown incorrect without undue delay. Contact details about who you should contact if you would like us to correct personal data that we hold on you and which you consider incorrect are set out below.

To the extent required by law, we will inform you about our processing of your personal data in connection with the initial collection or registration of your personal data. Such information may e.g. be provided by notifying you about this Privacy Policy.

You may request a copy of the personal data that we hold about you („Subject Access Request“). You are entitled to such information free of charge. This information will include information regarding what personal data we process about you, where such information has been collected, for which purpose the information is being processed, and to whom, or to which categories of persons, the information is being disclosed. Contact information for Subject Access Request is set out below.

Destruction of personal data

Any personal data that we hold on you is only stored as long as it is required for us to keep them in order to fulfill the purposes for which they were collected. Data may however be necessary to store for a longer period due to legal requirements, e.g. for accountancy purposes.


We are dedicated to maintain the security of personal data and preventing unauthorised access through the implementation of appropriate technical and organizational measures, as far as is reasonably possible. Such security measures also include that personal data may be accessed only by a limited number of persons within onQuality.

Our employees are made aware of and must comply with our security standards. When we occasionally use third-party contractors to perform tasks that might otherwise be performed by our employees, these contractors are contractually bound to adhere to this Privacy Policy and they are subject to similar restrictions as our employees.


The Site contains cookies. This Site sends your browser a cookie – a small piece of data stored on your computer’s hard drive. The purpose of the cookie is to improve your reading of and your search possibilities on our Site.

If you do not want to accept that your computer receives and stores cookies, you can alter your security settings on your web browser (Internet Explorer, Google Chrome, Safari, etc.). However, note that certain parts of our Site may only be used fully if your browser allows cookies. Thus, your reading experience of our Site may be affected negatively by removing and not allowing cookies.

The table below explains the cookies we use and why.

Signup/Login Cookies:

Cookie name Description
JSESSIONID For security reasons when logging in a session cookie is needed. It is a unique id to this session and encrypts this in a cookie. This cookie is set when logging in and will be deleted when logging out.
GlobalSessionId A session cookie to keep you logged in into the old and the new system at the same time
test To check if cookies are disabled or not in the browser. To inform the user that cookies has to be enabled for the signup and be able to login

Google Analytics:

Cookie name Description
__utmz Keeps track of where the visitor came from, what search engine they used, what link was clicked on, what keyword they used, and where in the world they are when they accessed the website.
_utmv Stores information used within Analytics to identify user as part of a custom segmentation.
_utmc Holds timestamp of the exact moment in time when a visitor leaves the site
_utmb Holds timestamp of the exact moment in time when a visitor first visits the site
_utma This cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

Contact information

Contact details for inquiries and requests for: (i) general inquiries concerning this Privacy Policy or our processing of personal data; (ii) a withdrawal of a consent to process your personal data previously provided by you to us; (iii) a request that we shall not process your personal data for direct marketing purposes; (iv) a requirement that we shall rectify certain personal data held on you, or; (v) a Subject Access Request, please send an e-mail to the following address:

Please provide relevant details in your e-mail in order for us to be able to process your request or inquiry.